IX- "Hope Isn't Even on the Radar" - Jon Hilkevitch, John Schmeltzer and Alex Rodriguez - Chicago Tribune

IX- "Hope Isn't Even on the Radar" - Jon Hilkevitch, John Schmeltzer and Alex Rodriguez - Chicago Tribune

Common Sense, Leadership Lacking as Delays Mount

by: Jon Hilkevitch, John Schmeltzer, Alex Rodriguez | publication date: November 22, 2000 | Publication: The Chicago Tribune |

"When Stacey Jones and his family were booked on a 5 p.m. United Airlines flight from O'Hare International Airport to New York last week, they didn't think they were buying a lottery ticket.

But in a way, they were.

Even in perfect weather, that flight arrives on time at LaGuardia Airport just once every five tries, according to federal statistics. . ."

In this Pulitzer Prize winning series, Chicago Tribune staff writers expose the issues airlines face.

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